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                    1. Global Technical Service E-mail:[email protected] Europe Technical Service E-mail:[email protected]
                      Home?>?Support?>?Warranty

                      Warranty:

                      1 Introduction

                      Inspur warrants that all Inspur-branded hardware products offer a period of three(3) year warranty.This document describes Warranty Service, including a detailed description of various service-levels .

                      The warranty terms and conditions may vary by country, and some services and/or parts may not be available in all countries. For more information about warranty services in your country, contact Inspur technical support or Inspur local office.

                      2 Warranty Service

                      2.1 Service Overview

                      Type Duration

                      Remote Services 3 years

                      RMA Services 3 years

                      Onsite Services 3 years

                      2.2 Warranty Service Terms & Conditions

                      2.2.1 Remote Services

                      Inspur provides 24x7 remote service through Hotline, E-mail and Website. Through Hotline and E-mail Services, Inspur engineer help customers determine the cause of the malfunction and provide solution. Website service provides a number of resources to help customers resolve problems, and download the product manuals, drivers ,and latest Firmware.

                      Below is how to obtain our remote service

                      Type Description Response time

                      Hotline 1-844-860-0011(English)

                      1-646-517-4966(English)

                      86-800-860-0011(Chinese) Within 2hrs

                      E-mail [email protected]

                      Within 2hrs

                      Website http://www.3758000.com/

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